Who we are
At ADC Property Solutions Ltd, we are committed to maintaining the trust and confidence of our customers and visitors to our website. In particular, we want you to know that ADC Property Solutions Ltd is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. In this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
Types of data we collect
Job Processing Data
When you book a job or quotation with ADC Property Solutions Ltd or when one of our clients request we carry out works at your property we collect certain information in order to be able to complete the works. This information will include your name, address data, email and contact number. This will be stored on our Office 365 calendar and also our accounting system (Kashflow). Please be assured that we do not share your personal details with any other company without your consent.
Website Cookies
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.
Cookies are small files saved to the user's computer’s hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Google Analytics
When someone visits www.adcpropertysolutons.co.uk or www.adcmaintenance.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Mailing Lists
As part of booking works with ADC Property Solutions Ltd or the registration of interest about our services we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We will only occasional send emails to update you about ADC Property Solutions and its services. We don't rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our emails/newsletters. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at info@adcpropertysolutions.co.uk.
Sharing Information
We will only share personal data with others when we are legally permitted to do so. When we share data with others, we put contractual arrangements and security mechanisms in place to protect the data and to comply with our data protection, confidentiality and security standards.
We may share personal information with our employees, sub-contractors and suppliers but only in order to complete the works required. Information is also shared with government and law enforcement agencies such as the HMRC.
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to Louise Adams at info@adcpropertysolutions.co.uk
